Customer Service & Logistics Coordinator (Bali - Canggu, Ubud, Denpasar & Surrounding Areas)

Join Pengiklan Anonim, a dynamic leader in manufacturing, transportation, and logistics, as our Customer Service & Logistics Coordinator in the vibrant heart of Bali! This is your opportunity to play a pivotal role in ensuring seamless operations, exceptional customer service, and efficient logistics management. With a team of dedicated professionals, we're committed to delivering top-notch solutions to our clients. Located in the picturesque areas of Canggu, Ubud, Denpasar, and surrounding regions, you'll be part of a thriving community that values innovation, sustainability, and excellence.

As our Customer Service & Logistics Coordinator, you'll be at the forefront of managing our day-to-day operations, coordinating with suppliers, and ensuring that our customers receive the best possible service. You'll work closely with our team to streamline processes, optimize logistics, and maintain high levels of customer satisfaction. With a competitive salary package ranging from IDR 6,000,000 to IDR 9,000,000 per month, this role offers a rewarding career path in a fast-growing industry.

📋 Tanggung Jawab Pekerjaan

• Manage and coordinate customer service inquiries and complaints, ensuring timely and effective resolution.
• Oversee logistics operations, including inventory management, order processing, and delivery coordination.
• Collaborate with suppliers and vendors to ensure smooth and efficient supply chain operations.
• Develop and implement strategies to improve customer satisfaction and loyalty.
• Monitor and analyze logistics data to identify areas for improvement and optimization.
• Coordinate with the marketing and sales teams to ensure seamless customer experiences.
• Maintain and update customer and logistics databases using ERP systems like SAP or Oracle.
• Provide exceptional customer service and support to internal and external stakeholders.

🎓 Kualifikasi & Syarat

• Bachelor's degree in Business Administration, Logistics, Supply Chain Management, or a related field.
• Minimum of 3 years of experience in customer service and logistics coordination.
• Proficient in using ERP systems like SAP, Oracle, or similar logistics software.
• Strong communication and interpersonal skills to manage and coordinate with various stakeholders.
• Excellent problem-solving and decision-making abilities to handle complex logistics challenges.
• Familiarity with transportation and logistics regulations and best practices.
• Ability to work well under pressure and meet tight deadlines.
• Fluent in English and Bahasa Indonesia.

🛠️ Keahlian

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