D2C E-Commerce Operations Manager
Join Surya Bumi Retailindo as a D2C E-Commerce Operations Manager and take the lead in driving our digital-first strategy. In this dynamic role, you will oversee the management and execution of our Brand.com website and multi-brand app platform in Jakarta Barat. You will be responsible for optimizing our online sales channels, enhancing customer experience, and ensuring seamless operations across all digital touchpoints.
At Surya Bumi Retailindo, we are committed to revolutionizing the retail industry through innovative digital solutions. As a D2C E-Commerce Operations Manager, you will work closely with cross-functional teams to implement cutting-edge technologies and best practices. This role offers a unique opportunity to grow and develop your skills in a fast-paced, customer-centric environment.
📋 Tanggung Jawab Pekerjaan
- Oversee the management and optimization of the Brand.com website and multi-brand app platform.
- Develop and implement strategies to enhance customer experience and drive online sales.
- Monitor and analyze performance metrics to identify areas for improvement and optimization.
- Collaborate with cross-functional teams to ensure seamless integration of digital and physical retail operations.
- Implement and maintain best practices in e-commerce operations, including inventory management, order fulfillment, and customer service.
- Stay updated with the latest trends and technologies in the e-commerce industry.
- Lead and mentor a team of e-commerce operations specialists.
- Ensure compliance with industry standards and regulations.
🎓 Kualifikasi & Syarat
- Bachelor's degree in Business Administration, Marketing, or related field.
- Minimum of 5 years of experience in e-commerce operations management.
- Proven track record in managing and optimizing online sales channels.
- Strong understanding of digital marketing and customer experience strategies.
- Proficiency in using e-commerce platforms such as Shopify, Magento, or similar.
- Excellent analytical and problem-solving skills.
- Strong leadership and team management abilities.
- Fluency in English and Bahasa Indonesia.
🛠️ Keahlian
Kirim lamaran sekarang sebelum batas waktu.🚀 Lamar Sekarang